COORDINATION OF SERVICES
Coordination of Services
We work in close collaboration with your GP, treating specialists, hospital teams, allied health professionals, family members, and community services — so that every element of your care is aligned and nothing is missed.
What's included
- Referral to GPs, medical specialists, and allied health professionals as needed
- Direct communication with hospitals, discharge planners, and rehabilitation teams
- Coordination of all DVA-funded services to ensure a seamless care experience
- Regular care plan reviews to keep services aligned with your evolving health and personal needs
- Liaison with your family members and carers — with your consent — to support a shared understanding of your care
- Support with navigating DVA entitlements and understanding what services are available to you
- Escalation of concerns or changes in health status to your treating practitioner promptly
Who is eligible
- DVA Veteran Gold Card holders — coordination of services included as part of assessed community nursing care
- DVA Veteran White Card holders — coordination related to accepted service- connected conditions
How to get started
A referral from your GP, nurse practitioner, or hospital discharge planner is required to commence community nursing services, which includes coordination support. Once your care begins, your nurse will take on the coordination role as an integrated part of your ongoing care.
Our service
Your Dedicated Partner in Navigating Care
Managing health care across multiple providers — your GP, specialists, pharmacist, hospital, and community services — can feel like a full-time job. Oracle Ability Services takes that complexity off your plate. Our nurses act as your dedicated point of coordination, ensuring every provider in your care team is informed, aligned, and working toward the same goals.
We are proactive, not reactive. We don’t wait for things to fall through the cracks — we anticipate your needs, communicate ahead of time, and make sure the right services are in place before you need them.
Why we better
Why Our Coordination of Services Stands Apart
A Single Point of Contact
Rather than managing multiple providers yourself, you have one dedicated nurse who knows your full care picture, maintains your relationships with other providers, and keeps everything moving smoothly.
Holistic, Whole-of-Life Approach
We coordinate not just your nursing care, but your broader health, community, and social support needs. We look at the full picture of what supports your independence and wellbeing — not just what happens during a nursing visit.
Proactive Communication
We don't wait to be asked. Your nurse proactively communicates with your GP and other providers, flags concerns early, and ensures your care plan is always current and comprehensive.
Family and Carer Involvement
With your consent, we actively involve your family members and carers in care discussions and planning — so that everyone who supports you is informed and working together.
Our working process
Get started in just 3 steps
Make an Enquiry
Get in touch with our team by phone or email. We will review your details, confirm your DVA eligibility, and explain exactly what we can offer you.
In-Home Assessment
A Registered Nurse visits your home to conduct a thorough, evidence-based assessment of your health needs, personal care requirements, and home environment. Together we will develop your personalised care plan.
Care Begins
Nursing services start in line with your agreed care plan. Your nurse will document every visit, and your plan is reviewed regularly to ensure it continues to meet your evolving needs.
BEST NURSING SERVICES
Looking for a Trusted DVA Nursing Provider?
Or transitioning from another provider?
A new referral from your GP or nurse practitioner is valid for 12 months. If you have been out of care for more than 28 days, or wish to change providers, contact us today — we will guide you through every step.
CLIENT FEEDBACK
What Our Clients and Families Say About Us
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99%
give satisfaction
Support For People With Disability
Understanding the ins and outs of the National Disability Insurance Scheme (NDIS)
95%
Support Rating
2025
Year Established
24/7
Emergency Support
100%
DVA-Compliant
SA-wide
Coverage